How to buy and contact JD.ID call center easily
In this article, we will discuss how it is appropriate to buy and contact JD.ID call center. JD.ID itself is one of the markets whose job is to let the joy happen, so the happiness of consumers or customers is obviously the main goal of this company.
The service provided is also very fast and practical, but already has its own logistics fleet backed by a network of partners throughout Indonesia. In the midst of the Covid-19 pandemic, you can also do business as usual because JD.ID been busy providing the best and conditional service.
So there is no need to worry that there is already end-to-end services ranging from warehouses, couriers, delivery locations to after-sales or after-sales. The company always takes a variety of precautions so that the working environment and also product supplies are guaranteed hygiene.
This e-commerce business has been in operation since 2015 and continues to improve quality because customer satisfaction is always a priority, even for any criticism, suggestions or complaints that can be submitted through JD.ID call center. You can contact customer service via live chat, an email line on social media.
Contact CS JD.ID via phone line
By shopping on JD.ID, you can get many benefits beyond direct purchases because there are so many discounts you can get. Tidak is just a discount, but a number of interesting promotions are also waiting for kamu. For example, like payday promotions to replace gadgets, beauty presentations, free all-day shipping and more.
Typically, people are lazy to shop online through an online store because they don’t admit in detail how to shop. Sometimes people are also lazy for fear of encountering obstacles such as delivery delays, goods that don’t arrive at their destination and others.
In fact, such things happen very rarely, like the previous debate where the e-commerce sector already has its own logistics rmada and an entire network of partners in Indonesia. Even if there are sudden complaints or problems, you can also contact customer service or call centers JD.ID.
For bilateral conversations via telephone connection, you can contact the service center on 1500 618 or you can also go through the number 021 8062 7007. For the telephone service, you can contact him during working hours, Monday to Sunday from 06.00 to 22.00 WIB.
Contact CS JD.ID via live chat service
There are many ways you can use to contact CS JD.ID, as well as calling the number listed above, you can also use the livechat service. You can also contact the service 24 hours a day from Monday to Sunday, meaning that customer service can actually be contacted at any time.
How to contact the call center JD.ID chat service is also very simple as you just need to open the main page of the site JD.ID and then search for help options. The Help option is next to or alongside the registration, login or my order option, so you just have to click on the Help option, then you will automatically be redirected to Customer Service.
After you enter the Service Center page, you can select several other options for Quick Service, for example, you want to request payment confirmation, and then simply click on the payment confirmation option. Next, you will receive information about or confirmation of payment and other options such as:
- Track order
- Application after sale
- Order cancellation
There is also a search box where you can enter questions about services such as payments or orders. In terms of using the live chat feature, you can scroll down the customer service page, at the bottom you will find the live chat option.
After you find the live chat option, click on “Chat with us” and later you will be able to connect directly to cs JD.ID services via chat. To use this Help service, you first need to log in, if you are a new user, you can sign up by filling out the form provided.
Contact cs JD.ID via WhatsApp, email and social media
In addition to using live chat services, you can contact call center JD.ID via the WhatsApp app. The method is the same as contacting the instant messaging service live because the WhatsApp option is consistent withthe l ive chat option. This method is simpler, later you will be redirected directly to the WhatsApp app.
- Click on the main page of the JD.ID page
- Search for help options later you will be redirected to the Customer Service page
- Scroll to the bottom
- Click on the WhatsApp option or start chatting
Regarding communication with cs or call centers JD.ID by email address, you can send a complaint to CS@jd.id. Do not forget to fill out the content of the email, you can fill it in with a short sentence and the body of the email can be filled out with the details of the complaint. It is recommended to explain complaints or criticisms and suggestions in an art form to make it clearer.
The last way you can do to contact CS JD.ID is to access their social media accounts starting with their Twitter, Instagram and Facebook accounts. You can do direct messages on Twitter @csjd_id, so for Instagram you can DM for @jdidcs and Facebook Jdid.
If you want to contact call center JD.ID via the above social media accounts, you can only access them during working hours, i.e. Monday to Friday from 08.00 to 21.00 WIB. For Saturday and Sunday, it can be from 08.00 to 17.00 WIB.
How to shop in JD.ID
In fact, it’s very simple to shop through these e-commerce transactions as you only need to sign up if you don’t have an account. You need to create an account as a member of JD.ID, then you can log in to the account and choose the product you want to buy.
Do not forget to read the full description of the product, including its terms and conditions. Do not forget to also specify the quantity of the item, then select the option related to color or size and click the Buy Now button. Enter the shipping address of the item or full address kamu and select the payment method.
Shopping at JD.ID is very simple, so you don’t have to contact the call center JD.ID you just need to practice. The most important thing is to check the delivery address of the item and make sure the address is correct, and then select a payment method.
JD.ID offers a variety of payment methods, i.e. online payment methods and COD if available, after which you click the payment button. When you choose an online payment method, you will be advised to select the available payment type and then click Pay.
After that, information on payment codes will be recorded along with the payment deadline after check-out. Don’t forget to continue with it until your order is ready to ship. JD.ID also has products from abroad with two types of products, namely JD global regular and JD global fast delivery.
For regular international JD delivery, it takes 15 to 30 business days, but for international express CDs have a shorter estimated delivery time that is the same as for local product delivery. Then you can choose for yourself who is more efficient and if you run into problems you can contact the call center JD.ID.